FAQs

You can shop our full collection of fashion smoking accessories and Delta-9 products right here at houseofpuff.com. If you prefer to shop IRL, we’re also carried at select stockists and dispensaries across the US. Find your nearest dispensary or stockists to grab your goodies today.

We accept all major credit and debit cards, as well as PayPal, so checking out is as smooth as your smoke.

We currently ship retail orders within the US only. But, if you’re interested in carrying our fashion smoking accessories in your store, we ship wholesale orders worldwide…because great taste knows no borders.

We process orders within 2 business days, and shipping typically takes 4 to 5 business days via First Class mail or UPS. Once your order is on its way, you will receive an email with your tracking number so you can follow it every step of the journey. If you have any questions about your order in the meantime, reach out to us at [email protected], and we’ll be happy to help.

If you need to update the shipping address on your order, please email us at [email protected] as soon as possible, and we’ll do our best to make the change before your order ships.

If you need to make any changes to your order, or cancel it altogether, please email us at [email protected] as soon as possible. We’ll do everything we can to accommodate your request before your order is processed.

We accept returns within 30 days of delivery for unused items in their original packaging. Due to the nature of our products, we can’t accept returns and exchanges of any goods that have been used. Read more about how to start your return or exchange on our Returns and Exchanges Page.

It depends on where you’re located, since hemp-derived product regulations vary by state and are always evolving. We currently ship the Spritz to: AL, AZ, CO, DE, FL, HI, IL, IN, KS, ME, MI, MO, MN, MS, MT, NC, NE, NH, NM, NV, OK, OR, PA, PR, SC, SD, TN, TX, UT, WI, and WY. If you’re in WA, you may be able to find the Spritz at a local dispensary. Unfortunately, we can’t currently ship to: AK, AL, AR, CA, CT, DC, GA, ID, IO, KY, LA, MA, MD, ND, NJ, NY, OH, RI, VI, VT, and WV. We hate that for you, but as the laws change so will our list. Stay tuned!

The Spritz puts you in the driver’s seat. So, short answer, as many as you like! Each spray contains 0.2mg of THC, letting you dial in the exact experience you want. We suggest starting at 5-10 sprays to enjoy a subtle 1-2mg effect. The beauty of the Spritz is its portability, legality, AND discretion, making the Spritz the height of convenient cannabis.  1-2mg of either formula can help take the edge off your day or make a flight less stressful. But, at the club, you might want to pump up your Social Spritz to 5mg. Or, if you’re traveling and want to get more restful sleep, 5mg of Serenity Spritz will help do the trick.

Unlike cannabis oils or tinctures, the Spritz is water-soluble. Because of that, it blends seamlessly into any bevvie without separating or leaving an oily film. Our flavors are also designed to complement your favorite cocktails and mocktails, not compete with them. And since the Spritz is compact and totally discreet, it’s the perfect plus-one to bring to bars and restaurants.

Not at all. That’s completely intentional and totally safe to use. The unglazed clay (also known as “bisque”) is a standard and necessary part of the ceramic firing process. Glaze makes ceramics more durable and easier to clean, but portions of most food-safe ceramics are intentionally left unglazed so they don’t stick to the kiln during firing. While all ceramics absorb some liquid, our puffware has an exceptionally low absorption rate thanks to the high-quality clay we use and the high temperatures we fire it at.

Absolutely, and we’d love to see you there. Follow us and slide into our DMs on Instagram @TheHouseofPuff, or catch our videos on YouTube @AtHomewithHouseofPuff for tutorials, how-to guides, and a peek behind the curtain.

Packing a pipe has never been easier!

Step 1: Grind your blend to a fine, even consistency.

Step 2: Dip the shallow end of Le Pipe into your mix. Push down gently to pack the bowl full, filling it flush with the lip. Not too loose, not too tight.

Step 3: Place the deeper end of Le Pipe into your mouth. Hold your lighter near (but not directly on) the packed end, and gently draw in a breath to pull the flame into the bowl.

Still have questions? We have a step-by-step how-to video on YouTube to walk you through it.

Pre-rolled cones are one of the easiest ways to enjoy a well-rolled joint without the fuss.

Step 1: Grind your blend.

Step 2: Fill the cone pinch-by-pinch, or take the easy way and pour your mix from our Barrow Street Bowl.

Step 3: Use your Tribeca Tamping Stick (or a bobby pin) to pack your blend as you go. Good tamping is all about airflow, so keep it firm but not tight, and avoid large air pockets.

Step 4: Fill your cone about ¾ full. Then, give your mix one final tamp. Your joint should feel sturdy, not flimsy. Once you’re happy with it, twist the top closed.

If you’re still unsure, watch this how-to video for a visual demonstration.

We want your smoke to be as pure as possible, you want all the goodness of cannabis with as little risk to your health as possible. What your cones are made of matters more than you might think.

Hemp is an extraordinary carbon-capture crop, making it a genuinely sustainable choice. But that same quality that makes hemp so good for the environment makes it highly effective at absorbing whatever else is in the soil around it, including pesticides.

In fact, hemp is used to help remediate toxic waste sites because of how efficiently it pulls contaminants from the ground. When you’re smoking hemp, you absolutely want it to be organically grown, so you’re only inhaling hemp and nothing else.

Hemp rolling papers are better for you AND better for the planet.

If you prefer to smoke cannabis, you want to inhale the plant matter and as little else as possible. That’s why are papers are made without bleach or ink. You don’t want to inhale either one.

Hemp is also one of the highest carbon-capture crops on earth. That means every time you roll with hemp papers, you’re making a small but meaningful choice for the environment. It’s a win-win that we love facilitating.

Follow these steps for a great roll:

Step 1: Lay your paper lengthwise along the tray, crease of the paper resting in the dip, adhesive strip facing up.

Step 2: Place your filter at one end, flush with the paper’s edge.

Step 3: Sprinkle your blend along the crease, filling half the paper’s width, leaving a fingernail’s length of space at the non-filter end.

Step 4: Pinch the filter end, tucking the non-adhesive side first. Roll your joint back-and-forth between your fingers to form a snug cylinder. Starting at the filter end, lick the adhesive, pressing it into place.

Step 5: Continue pinching and folding the paper over itself, using the tray’s dip to guide your roll toward the open end. Licking the adhesive and pressing as you go.

Step 6: Once your joint is sealed, pack your blend through the open end with your Tribeca Tamping Stick (or a bobby pin). Twist closed and enjoy!

In more detail, you can read our instructions on how to use a rolling tray, or watch this video about how to use our rolling tray.

Hemp wick is a cleaner, more mindful way to light your blend. Standard matches contain phosphorus and most lighters run on butane. So, you don’t want to inhale those chemicals every time you light up. Hemp wick also burns at a significantly lower temperature than either of them. A lower burn temp allows for more precise lighting and a more even, efficient burn. That way, you’re not wasting your blend by burning it up before you can smoke it. To learn more about the benefits, check out our deep dive on hemp wicks.

Great question!

Step 1: Unwrap a small length of wick from the holder.

Step 2: Light the tip of the wick using a match, lighter, or candle.

Step 3: Use the burning hemp wick to light your blend.

Step 4: When you’re finished, press the beeswax-coated end of the wick back onto the holder to extinguish it and keep it neat for next time.

You can watch this video to see exactly how to use our hemp wick holder.

First, the good news: our hemp wick holders come with 10 feet of wick. That goes a long, long way. But when you do eventually run out, replacing it is easy. Just buy some replacement wick, thread it through the small hole in the center of the holder, and tie a knot on the inside to secure it. Then wrap the new wick around the outside of the holder and you’re all set. Our fashion smoking accessories are built to last, and to be refilled.

Our Manhattan Match Striker gives you 2 ways to get lit, depending on your style. Our holder comes loaded with safety matches, which are the most widely available type and can only be ignited against a phosphorus surface. To light safety matches, strike them against the phosphorus dot on the bottom of our holder. Or, if you prefer to use strike-anywhere matches, light those by striking them against the unglazed surface at the bottom of our holder. Either way, you have a chic, functional lighter alternative.

When the original striking plate wears down on our Manhattan Match Striker, simply peel it off and clean off any glue residue from the surface. Then peel and stick the included replacement plate into place. This quick swap will keep your match striker looking and functioning like new.

The easiest and most effective way to clean your puffware is with rubbing alcohol and a cotton swab. Just dip the swab in rubbing alcohol and gently wipe away any resin or residue. For a full walkthrough, check out our pipe cleaning guide or watch our how-to-clean-a-pipe video for step-by-step visuals.

Absolutely not. We’re proudly women-owned and women-founded, but our products are designed for the chic of all persuasions. Everyone deserves beautiful, thoughtfully designed smoking accessories, full stop.

We have a whole universe of information waiting for you at The Drawing Room, our cannabis lifestyle blog. From how-to guides and product deep-dives to entertaining tips and interviews, it is your go-to resource for everything House of Puff. Or if you’re a visual learner, check out @AtHomewithHouseofPuff on YouTube.

We love wholesale and would be thrilled to be on your shelves. Fill out our wholesale contact form and let’s talk. We ship our fashion smoking accessories to retailers worldwide.

We genuinely love hearing from our community, so please don’t hesitate to reach out to us. Drop us a line anytime at [email protected] and we’ll get back to you as soon as possible.